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Privacy Policy

Last updated: May 5, 2026

Introduction

At Earlist ("we," "us," "our," or "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you provide directly, including:

  • Account Registration: Name, email address, password, company name, job title
  • Billing Information: Payment method, billing address, transaction history
  • Communications: Messages you send us, support requests, feedback, survey responses
  • Competitor Data: URLs and competitor information you add to monitor
  • Workspace Configuration: Settings, integrations (e.g., Slack workspace ID)

1.2 Information Collected Automatically

When you use our Services, we automatically collect:

  • Device Information: Device type, operating system, browser type, IP address
  • Usage Data: Pages visited, features used, time spent, clicks, interactions
  • Cookies & Similar Technologies: For authentication, preferences, analytics
  • Location Data: General location based on IP address

1.3 Information from Third Parties

  • Slack Integration: Workspace ID and channel information when you authorize us
  • Payment Processors: Confirmation of successful transactions
  • Analytics Services: Aggregated usage statistics

2. How We Use Your Information

We use the information we collect for:

  • Service Delivery: Processing competitor monitoring, generating alerts, managing your account
  • Communication: Sending service updates, support responses, product announcements
  • Billing: Processing payments, invoicing, fraud prevention
  • Improvement: Analyzing usage patterns, fixing bugs, developing new features
  • Marketing: Sending promotional emails (with your consent), analyzing campaign effectiveness
  • Legal Compliance: Fulfilling legal obligations, preventing fraud, protecting rights
  • Security: Detecting unauthorized access, preventing malicious activities

3. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Supabase (database), Stripe (payments), Slack (integrations)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale
  • With Your Consent: When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures including SSL encryption, secure API calls, and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time. Some data may be retained for legal compliance (accounting records: 7 years).

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability (receive your data in a structured format)

To exercise these rights, contact us at privacy@earl.ist

7. Cookies & Tracking

We use cookies for:

  • Essential: Authentication, security, session management
  • Functional: Remembering preferences, language settings
  • Analytics: Understanding user behavior

You can disable cookies in your browser, but this may affect functionality.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

9. Children's Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by updating the "Last updated" date. Your continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Earlist
Email: privacy@earl.ist
Website: earl.ist